Lyft Driver App Reviews

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$50 easy money - "LYFTD500"

Apply this code 💵 "LYFTD500" 💵 once you register.I've become a much happier person 🤡 since Lyft came into my life. Everyone so far has been amazing, it's always such a pleasure using Lyft! Never had any problems using the app. Keep up the great work! Quick , convenient, reliable Lyft is really quick, reliable and convenient. Pick up is less than 5 mins most times, no need to carry cash, always get nice and clean car . Drivers are very professional. The program is simple, simple to operate and intuitive by design, providing you information like the driver's face, contact quantity, and car brand name. Is actually amazing how quick and seamless the complete process is. A car comes to your door within occasions of pressing a button!!! The drivers are real people, they are incredibly thoughtful and their cars are clean! Some even feature complimentary water, gum and candy! Although you may need to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is certainly less costly than your average taxi. In reality this, I avoid understand why you would at any time use a green taxi again. Even if you need to get a dark car on the periodic night out, really still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I acquired overcharged on one of my trips and I did not write anything more more than a brief comment on my new driver responses to obtain a full refund. Now i am happy and i also hope Lyft continues to exceed my expectations in not only the software but customer support! I actually also prefer Lyft much more than any other competitors, for the reason that they have much more now supply and autos are simply a couple of minutes away!!!!

Lolololololol

Driving for Lyft is a joke.

Garbage

************UPDATES****************** 11-15-2017. The email link App developer provided DOES NOT WORK. I’m using Twitter. Waiting on a response. Was 28 in airport queue but received “you lost contact with move to a better location”. Hello??!! I’ve been parked in the queue lot for 40mins!! I was #28 now for the fourth time I’m to the back of the line at #62. 11-16-2017, No response from App developer yet via Twitter. I went from #28 in airport queue to “you lost connection” and now back of the line at #66. This only happens when I’m at the airport. 11-17-2017. STILL No response/help from Lyft. I dropped off at Airport(MSY) and was placed #26 in the queue but ONCE AGAIN “lost connection” with their system and kicked to the back of the line at #40. Also, not only did the email link not work but the website link goes to their GENERIC FAQ page which I could not locate a solution to my issue. ***************************************** Two separate times I’ve had scheduled pickups. I followed the instructions to a “T”. My Scheduled pick ups disappear and was “redispatched” to another driver. This cost me $33-$38 times TWO. I called help and was informed it’s a known issue and received “Sorry”. I’ve won Car of The Month and made a lot more profit via their competitor. Lyft is taking AWAY my time and money. Gave it another try(October 9th). While waiting in The Airport Queue Lot I get logged off or lose connection. I keep going from the 5 drivers ahead of you to 25 drivers ahead of you. Lyft is wasting my time! **Today, 10-16-2017. I was waiting in the queue for an hour. I received a dispatch to passenger pick up. The writer failed to show after 10 minutes so I canceled. Lift put me right to the back of the line instead of securing my position or immediately dispatch in another passenger. That means I just waited two hours to make five dollars at the airport. November 14th, so far I’ve been logged out of Lyft app while parked waiting on the airport queue 4 times and put to the back of the line. Used Destination-Mode: The app dispatches me 4 Miles in the OPPOSITE direction(Interstate Travel) and for a rider who’s destination was my original starting point and only received ($5.89) for a total 8 miles of travel. In the meantime my friends using Uber were coming back from Airport runs ($23). I was warned. I’m done!

Need a lot of improvements

As driver for lyft i use the app very often and the app needs the following : 1. Navigation inside the app like Uber ! 2. Need real time traffic when the rider requesting a ride ( sometimes the app said 5 mins and on google maps 10-15 mins) 3. When rider requesting lyft should show the distance in miles for the driver. 4. Adding Riders when the driver already giving a ride (lyft should show the rider rating for the driver) 5. The rider real name (not a litter) sometimes we driving close to concrete and events and so many people. 6. I had a bad day with lyft ( the requests where 15 - 20 miles away using Express way) and I don’t get pay for it !!! And that keeps going 7. Also the five minutes tile the charge the rider it’s not fair Sometimes we get to rider and then cancel and we get nothing . At the End I’m very disappointed with lyft app comparing with other apps. Thanks

Denied

I have never had an accident, and only one speeding ticket for going 9mph over speed limit(following traffic), and I was instantly denied to drive with Lyft. I have no criminal convictions, and nothing that would flag me for any reason. Whatever ... it was an instant response as soon as I finished the application. No one views anything that fast.

Can’t hear the directions.

The new transition from to google maps it’s flawless, but now I can’t hear the gps directions.

Lyft company not car about there drivers

I’m driving for this company from last 7 months but from 2 months I’m having issue with the app when I stand in airport lot my number jump and I take pictures and show them after that they send me email Don't worry, I'll make sure to forward this to our engineering team in order to be looked into and do something to fix the problem. I understand this is not the response you'd like to hear but I can assure that our team is doing our best to constantly improve the app and hopefully, remove this kind of issue. Again, we appreciate you taking the time to report this app issue to us. We wish you nothing less than good experiences with us moving forward, Should you have further concerns, please don't hesitate to reach out to us again. Cheers, ​John Lyft Support Representative I get this mail almost 20 time but the can’t fix a small problem and they running a big company after that I call them and explain everything the lyft guy told me you leave the airport a lot ? I said so this is my answer from 2 months our engineer team working on this they working from last 2 months I send them all pictures proof what time I enter what’s my number when my number jump but this COMPANY REALLY DONT CARE ABOUT THE DRIVERS I DID 1850 rides safe rides my rating is 5 star and they don’t respect me like

Great improvements

Loving the new update - the integration of google maps IN the Lyft app is so helpful. I’m not switching back and forth between the two, and it automatically changes my route when a new passenger is added to my Line rides. SO much easier (and safer) than having to manually update my route while driving. Having both in one also prevents the issue where Google tells me to drive to an exact point for an address while the Lyft app correctly shows me exactly where the passenger is standing in reality. Sometimes there was a disconnect between the two if I wasn’t on top of it and flipping between them, and it would mean my passengers had to walk slightly instead of me being able to pull up right in front of them. Thanks for the update, I think it’s going to make both drivers and riders much happier!

🤞

ok

A waste of time in Columbus Ga

When you drive for Lyft in Columbus Georgia area the fare is so low that it’s a waste of time and money. I drove some one almost 10 miles just to make a little over 7 dollars. It’s like 75 cents a mile and other places like Auburn it’s a $1.56 a mile. Do the math it’s not worth driving in certain locations. I have a SUV and it take more than a couple of rides to even get $20 dollars. So sad. The rate need to go up Lyft in the Columbus Georgia area.

Fast cash when paid customer service on decline

Enjoyed driving with the company until recently. Customer service definitely on the decline. Nice passengers mostly. My only issue was getting my door handle ripped off on my personal car. Lyft responded promptly to my pictures and emails.Stating I would get $250.00 shortly. Check that night nothing. Next day same that weekend $150.00 after send email after email. Sent entirely too many emails asking what happened to the rest of the funds people gave me everyday of the week. Agent said he didn’t see it processed and I ask for higher level rep he said he was the supervisor and he was it. I said you know why it was split he said I’m not payment department. ok can you transfer me? He said you know what hold on and hung up. 5 more emails to be told I will have to wait until Monday. Maybe it’s the Atlanta market. The San Diego reps just got things done. So we will see what happens can’t risk drunk kids tearing up my car and I have to pay. Lyft come on your not the other guys.

Destination settings joke

Yo no estoy contento contigo. Tú appo no es bueno! Recently, as in the last 5 or six versions, the app times out with no warning, specifically the destination function-says I have “used” it six times. I got one trip only.

Horrible app

Apparently no one at Lyft reads these reviews. The only response you get is the same bot telling you to go to Twitter or Facebook. I don’t use Twitter and have never been able to post on it and the one time I did no one answered. I see I’m not the only one with the same problems, putting in a destination I have been directed miles out of my way and now that you can only use it 6 times a day the app says we can find anyone going to your destination and shuts off after 10 mins into the ride. In an hour ride you can use all 6 of you slotted rides.Not to mention the fact that you have to re-inter the destination manually. This can be very dangerous when you are on the highway and can’t pull over. Other issues include wrong pick up locations on the map, the app not ringing when I am on another app. So many missed rides I always get the low acceptance rate on my phone. Paying weeks after you have completed Promotions and not even acknowledging the promotion is completed. The horrible thin line used on the app for navigation, and constant cancellations. I had several customers cancel after I wasted time and gas driving to them and I was standing right in front of them.

Can’t upload at this stage???

Why it doesn’t let me upload a profile picture

make it accessible with apple maps...

i want more options on the navigation because people complain about google maps and waze taking them “on streets they never usually go down”... idk how to get around this i’m thinking maybe using the apple maps might help?

What a joke

They deactivated my account for no reason I call them and explain what happened They always care about rider feedback I tell lyft the rider smoked weed in my car And messed my car , etc etc When I explained this to one of lyft representative he say my account shouldn’t get deactivated. My account will get resorted within 24 hours I wait more then 24 hours nothing I see Then call them back one of rude person answers he’s not even ready to talk He say there is no way get my account restore He trying to hang up the phone on my face. He’s not responding my talk anymore. He just say anything else anything else Then he hang up! What a rude customer service Can you believe they only listen one side statements! LYFT stop hurting us like that . Be fair with driver too. We do efforts more then rider O more thing it’s been two weeks now I email them They don’t respond my email yet Omg

Constantly have to reinstall

App does not work half the time. I can drive for 2 hours without a single request. Only thing I have found that helps is deleting and reinstalling.

Mised ride

Half the the time it says I missed a ride but didn’t get a notice please fix this please make it work with apple maps way more accurate

You're making negative money

Lyft is trying to make the prices so low the drivers barely make anything anymore. Switching to Via and coming back to Uber.

Improvements Needed

Nice up grade however only giving it 3 stars. Integrated navigation is good but needs the following. 1. Automatic Day/Night mode. 2. Have the ability to review what the next few turns are 3 not provide enough time to confirm destination before switching to navigation. Once improvements have been made will update my rating. Lyft Driver

Driver mistreatment.

Lost my main source of income because 5 riders decided i drive too fast. After working 2 years and maintaining a 4.9 star rating lyft decided to deactivate me. Because of 5 riders out of the 200 i meet every week. What the hell am I supposed to tell my family? Im sorry i cant support us because 5 people complained? What the hell type of company treats its drivers this way?

DO NOT DRIVE FOR LYFT

The reason they created a separate app for drivers was so the passengers didn’t see all of these reviews on the other app. By the time you calculate the depreciation of the vehicle, gas money, and how much you are putting your life at risk on the road, you’d be better off looking for coins in vending machines. It’s a terrible company, a terrible job, and you have been warned. I have almost 2500 rides and this job has gotten worse with every single one of them. Stay away!

Rider's rating and comments

1. You really need to add rider's rating and comments for the driver in the app like Uber instead of sending just an email at the end of the day. 2. The location of the cellphone lot in Dulles international airport (IAD) is over accurate, If we park right by the fence inside in the lot, even sometimes near to the fence, the app can't exactly find where the car is parked and take it as out of the que zone, which is wrong and needs to get fixed.

$400 bonus.

Use referral code Irv24 and get a $750 sign up bonus.

Lyft Line

I’m not understanding this Lyft Line. How is is possible that an original ride is 15 min. Then a line is added which is about 11 mins away. Now you headed to drop the first ride off and it’s now 12 mins away. Then the second is 9 mins from there. And lyft gives you chump change. Then they take 25% of that. Lol. This is crazy.

PLEASE FIX NAVIGATION

First of all, you guys had an amazing welcoming committee. The orientation was extremely informative and a lot more in depth than Uber. However, now that I am driving for both, I cannot help but notice how stressful it is that there is no in app navigation. During the orientation she told us that we could use whatever navigation we wanted which sounded great. But it does not pull through the address. So I always have to stop my car, pull over, and enter the address based on short term memory into the navigation. This is also extremely fun during the Lyft Line where everyone is in a hurry, and their driver is pulling over. :/

$800 coupon: RIDE784

First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE784" to get $800 off your first rides!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!

Scheduling tool

Great feature to view and accept scheduled rides to add to “my rides”. As a part time driver, helps me schedule my day, especially for early morning airport runs. This feature should be advertised, as some passengers are not aware of feature.

iPad version

Need an iPad mini version... the way it suppose to look not the generic version that you have

CHANGE

Putting Newark airport on a que was the worst idea ever. It's better for us to drive and get the trips. Passengers won't stop canceling and complaining BRing back the old way for drivers to see the surge percentage rates Drivers should get paid for their way back as well for longer trips STOP letting NY drivers in a NJ queue.. passengers keep complaining

Bad Update

It's asking me to update my app so I can drive, but there's no update here in the AppStore for it! This is horrible, I can be out right now earning but I can't because it wants me to update to something that doesn't exist!

Great company, great app

I have been driving for Lyft in New Jersey for about 6 weeks now and I love it. I do it part time to supplement my other income. I have met lots of interesting people and gone to lots of interesting places. Out of 111 rides so far, I have only had to give a bad review to one rider, which I’d say is a really good ratio. I drive for Lyft exclusively (no Uber), and I get plenty of ride requests to keep me busy. The money is pretty decent, too. So far this week I have given 22 rides and made $308.90. $50 of that was a “blitz bonus” for driving during the Monday morning commute time, and I’m also on track to get another $40 bonus when I give a couple more rides during peak hours later this week. So if you’re considering whether to sign up, I highly recommend it, especially if you live in a densely populated area like I do. One thing I appreciate about this new version of the app is that they show you your earnings clearly, whereas before it took some digging to get to those numbers. One request I have for the developers— Can you guys please start including tips in the earnings numbers? You’ve gotten clearer in showing us what we made, but not all the way clear just yet. Thanks for being a great company, Lyft!

Lyft is a great app for extra cash

I made over $1,000 even after lyft fees on Halloween weekend! Use referral code “MGSP1” for a big bonus when you sign up!!

$800 coupon: RIDE782. Drive with Lyft is amazing!

First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE784" to get $800 off your rides!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!

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Update

I am trying to go out and drive but it’s telling me to update to the latest version , I have the latest version but still can’t get on the app. Thank you Lyft in advance for fixing this issue , I need it ASAP😡😡😡

can't download

can't download

Rates Have Decreased For Drivers

I’ve been driving part time for Lyft almost 2 years now and very recently started driving more frequently since I’d noticed that I was making more money than I was initially. The bonuses were $55, $115, $160, and $290. Which I felt were pretty reasonable for the amount of rides you had to give to receive these bonuses. These bonuses were the only thing keeping me from driving for their competitor. Not to mention a few other bonuses like streak bonus and Power Driver. However I woke up over the weekend to see that the amounts for the bonuses had changed and later that day I see a message saying that now we will only see the amount we are being paid on the app instead of the total amount that Lyft gets before we get our cut. At first it made sense. But since then it seems as though the rate we get paid per ride have decreased significantly! I even asked a few other Lyft riders if they’ve noticed and agree! I’m driving customers to their destination, offering exceptional customer service, burning out my gas, for $3. Lyft you are gonna lose good drivers doing this. Second issue is the rating system. I have had so many compliments given to me through Lyft and many 5 star ratings however the app tells me I’m at risk for deactivation. How can this be? If a passenger is rating less than 5 stars for a driver I think they should be REQUIRED to explain why, thoroughly, and back it up with proof before submitting their rating. Because it’s very unfair to the drivers that are out here working hard. The entire month of October I had candy in a Halloween bucket available for my customers that I supplied with my own money. I’m always asking customers if the temperature in the car is to their liking and engaging in good conversation with customers. Always pleasant. So I’m not understanding why I’m not a 5 star rated Driver?!! Lyft you do not give back to back rides to your drivers to be lowering the amount of money you pay them. This will be my last week with Lyft. I have a nice car and subject it to harsh treatment daily with all the wear and tear and city streets and customers and pets and I’m not getting compensated fairly. Also, one customer wanted me to see how much he was tipping me at the end of the ride and I noticed that Lyft charged him $19. When I looked at my app it told me it charged him $17! And out of this they paid me $12. They charged me $5 for the ride. However, a different ride that I was paid less money for was ALSO charged $5!!!! How can this be?

Good app, but needs to improve cancel notification

Good app, but needs to improve ride notification (should notify you in maps app since that is the screen you are looking at while driving). Otherwise you wouldn’t know ride is cancelled until you reach destination. Yes, you are alerted by text, but that is not good enough when you are driving.

They didn't pay me for a ride

The app has glitches which is normal but to completely skip a payment is entirely too far . I uninstalled and re-installed the app and the balance still does not reflect the correct amount owed to me . Be careful and count your rides .. lyft will cheat you if your not paying attention.

App crashes

Constantly crashes

Recognize passengers that tip.

A five star passenger can not be both a non tipping & tipping passenger. It is not fair to the passengers that tip to have the same rating as a rider who never tips. Yes both can be AWESOME rides. However there needs to be a differentiator between tipping & non tipping passengers. We all like recognition when going over & beyond in anything we do. Lyft should implement on the driver side . A option after a passenger tips a gold/pink color option for the fifth star. Which a driver can only activate for 5 star ride & the passenger has to tip. Thus is two fold... This lets the passenger know the tip was received. While acknowledging the tip was appreciated by the driver. Also gives the passenger a unique badge in the current rating system. Addendum my last 100 rides, your current rating of 4.6 breaks down as follows: 1 star- 5 2 star- 3 3 star- 3 4 star- 8 5 star- 81 Lyft has a review page for drivers critiquing it’s service. Which include whether a experience was positive or negative in THIER own words. YET PASSENGERS CAN LEAVE BLANK unrepresented star based reviews with impunity. I have given almost every rider 5 stars. As I felt that most rides went well & so did most passengers. Rider should not be able to leave such low ratings WITHOUT mandatory explanation. Drivers deserve a answer when they been deemed less than standard.

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To many buttons to press/ inaccurate general map

Quick review- there are way too many options to press before and after giving rides. I Shouldn’t have to press to confirm arrival, then to confirm the passenger’s arrival, then to navigate and finally the button to tell waze to navigate to the destination immediately. Especially for lyft line in Manhattan where there are less convenient places to pick people up and even more impatient vehicles behind. Having to pick someone up too close to the end of the block and maneuver through all the button pressing just as the light turns green and needing the gps to kick in just Incase you are suppose to make a turn first.. like one other reviewer said, it would make more sense for the lyft app creators to use Uber for a little bit and get the gist of how much more user friendly their app is. Not trying to get on lyft, for I’m not a programmer and I’m sure a lot goes into it even for minor changes.. But u have to observe your competition. I signed up for Uber first and besides the easy momentary payout you have at lyft and the transparent bill there aren’t any real app features that enhance or make he driving easier or at least comparable. With uber I just swipe and go.. Uber pool is just as easy since I also just swipe and go. There is no hold up from the time the person gets in the car to when I’m able to pull off. Also the general map needs tweaking. It’s definitely (at least for me) inaccurate. I normally view the general map as I drive around. Because of how inaccurate it is with the arrow even facing the wrong way, I have to use the Uber map and flip back and forth to even navigate to the prime spots. I’ve already written too much.. come to Manhattan and just use the app. Use your lyft app and then use the Uber app.. of course they had a head start.. I’m not knocking u for that.. but changes need to be made quickly before passengers begin feeling the negative effects of the app, passed on to them from the drivers...

Drive for Lyft since 2014

Been driving for Lyft for three years and I’ve been fortunate to have only had three angry pax that I remember. Each time Lyft has not been supportive in listening to my side of the situation. Even refused my dash cam video that I was being a safe driver after a pax told Lyft I was driving erratically. Each time I’m punished by Lyft for the pax being angry. I’ll lose my incentive for driving them to their location, or if the pax refuse to cancel My rating suffers if I cancel the ride. this last time I did not receive my cancel fee and was put off the platform for the rest of the night due to a angry pax. This is really upsetting.

Terrible app

Uber’s app is 100 Times better and more seem less. Lyft s app is clunky and dangerous at best. It makes no sense to have to switch to another app to navigate which half the time doesn’t work. We are out here making split second decisions and need real time information. Driving is dangerous and these apps make it worse by having to pick people up and drop them off in dangerous places. Uber’s app is better but you’ll get banned just as quick when a client lies about something. I used to enjoy driving for uber and now that I drive for Lyft it’s a chore and one where I can’t make any money. I think there is room are another service

Long pick up fee

I drive in a rural area and sometimes I am the only driver on in over a 30 mile radius I get requests all over the place some times over 25 miles away lyft does not pay for long pick up. Lyft needs to do a long pick up fee because it would make lyft have better coverage. Currently I cancel all runs over 15 miles or over because I would lose to much money and now lyft has deactivated my account because I don’t want to loss money lyft needs to suspend this.

New Driver!

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$800 coupon: RIDE782

First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE784" to get $800 off your rides!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!

We are the new slaves

Refuse my $1200 payment, telling me I was misused lyft platform. Absolutely cartel!

  • send link to app